ztzoff.tech

Example Engagements

Automation That Creates Business Value

Illustrative examples of the automation we build — the shape of the problems we solve and the outcomes we target. As a new founder-led firm these are representative, not client results; we will publish real client stories as engagements complete.

Customer support team

Illustrative example
Problem
The support team handled repeated questions and manual ticket routing.
Solution
Built an AI support assistant and ticket triage automation that drafts responses and routes tickets.
Outcome
Target: cut first-response time by up to 70%.
  • OpenAI
  • Next.js
  • PostgreSQL

Operations team

Illustrative example
Problem
The operations team manually processed large volumes of documents and copied data between systems.
Solution
Built an AI-assisted document processing workflow with validation, review, and database integration.
Outcome
Target: cut document processing time by up to 90%.
  • Azure OpenAI
  • .NET
  • SQL Server

Engineering team

Illustrative example
Problem
The engineering team spent too much time writing release notes, reviewing repetitive pull requests, and answering internal documentation questions.
Solution
Built AI-powered developer productivity workflows for PR summaries, release notes, documentation search, and onboarding support.
Outcome
Target: reclaim hundreds of engineering hours a year.
  • GitHub
  • Anthropic
  • Python

Enterprise organization

Illustrative example
Problem
Internal knowledge was spread across documents, systems, and team members, making answers hard to find.
Solution
Built a secure RAG-based AI assistant over company documentation with source grounding and data access controls.
Outcome
Target: faster internal knowledge access, fewer repeat questions.
  • Azure AI Search
  • LangGraph
  • Redis

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